Asset Management
Your dedicated property asset manager will attend to daily operations and maintenance, including financial guidance and prompt response to queries and concerns. They will also conduct a comprehensive evaluation of your property to identify its value, its strengths and weaknesses, and create a customized plan to support your short-term and long-term needs. This includes periodic reviews to evaluate progress and make any necessary adjustments.
Marketing & Tenant Screening
Batra leverages its brokerage division to market your property and ensure all available units are rented. We also conduct extensive screening on all prospective tenants to ensure the security of your property and your investment. In the unfortunate event that a tenant needs to be evicted, we will manage the process for you and re-rent the unit promptly.
Rent Collection & Tenant Relations
Batra streamlines rent collection and enforces timely payments with convenient online options for tenants. We also regularly communicate with tenants and resolve any issues that arise so you can balance your finances worry free.
Online Payments
Batra’s online payment portal offers tenants a fast, easy and secure way to make monthly payments online, view payment history, make one-time payments or set up automatically recurring payments.
Property Maintenance
Your dedicated property asset manager will handle all maintenance-related issues for you, so you can focus on building your business and/or other professional pursuits. We take pride in maintaining a safe and beautiful environment for your residents. Our maintenance services include:
- Interior Hall/Public Space Cleaning & Maintenance
- Garbage Removal
- Exterior Ground Maintenance/Landscaping
- Roof & Gutter Maintenance
- Pre/Post Move-in
- Pressure Washing/Disinfecting of High Traffic Areas
- And more
Monthly Financial Reports
Batra provides you with essential monthly financial reports, including an income and expense statement, owner statement, operating statement and account ledger report, among other relevant data. We can also customize reporting for you as needed.
Budget & Business Goal Management
Your property asset manager will work within your annual budget to develop an operational plan for your property that supports your short and long term goals. They will also monitor your budget ongoingly and report any variances that occur.
24/7 Emergency Response
Batra supports your tenants with 24/7 emergency response service. Tenants can call anytime day or night to reach a qualified team member who will promptly address any issue as it relates to their safety or the integrity of the property.